Satisfaction Guaranteed

We believe your business should never be compromised by low-quality or poor-performing products. That is why we develop our products to the highest quality standards and stand behind them with our 100% satisfaction guarantee.

Returns & Exchanges
If you ever buy anything from us that is not pleasing to you or your customer, please feel free to contact our Customer Service. Customers who purchase products from Isle of Dogs website may return them by mail. Please call 1-888-687-4872 for more details. 
Report Order Changes
If you need to change an order you have already placed, please contact an Isle of Dogs Customer Representative at 1-888-687-4872, email us at or live chat with us on our website. Use the following subject line "Can I Change My Order?" To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your needs.
Report Order Problem
If your order is missing a product, contains a damaged item, or you have another concern, please contact an Isle of Dogs Customer Representative at 1-888-687-4872 or email us at To expedite your request, please have your order confirmation number available. We will always do our best to address your concern as efficiently as possible.